We care about our players' happiness!

Our top priority is to provide amazing gaming experiences to our players. We must first understand who our players are in order to provide them with both exciting and rewarding experiences. For understanding our players' behavior, we heavily rely on modern technologies like artificial intelligence and machine learning. We can engage our players while also considering their welfare by understanding their behavior.

Our players' health is of utmost importance to us. Our procedures assist us in determining whether our players are acting responsibly as well as allowing us to correct their behavior when they deviate from the rules.

Our gamers are asked to complete a survey that allows us to assess the situation as it stands right now. On the basis of their survey results, we take a number of actions. Our approach includes lowering their playing thresholds, suggesting they consult with trained counsellors who will assist them in recognizing that online games are entertainment and should only be played for fun, as well as providing them with tools that will assist them in playing more responsibly, such as learning about Game Prudence, a website about gaming ethics.

Play responsibly on 13Spades:

You can play responsibly by following these best practices:

  • You must be at least 18 years old to participate in 13Spades.
  • Cash Limits can be set on a daily and monthly basis by players. After 72 hours, these restrictions are final.
  • Players can take a break from playing Rummy by using the "Self-Exclusion" option.
  • Players can learn more about responsible gaming techniques by reading our "Responsible Play Guide."

A guide to responsible play:

Below are some best practices for playing responsibly:

  • Only play rummy for fun and in moderation.
  • Rummy is one of the fun activities you can do with your money.
  • When playing Rummy, don't try to make up lost points.
  • Playing rummy for money or avoiding issues is not a good idea.
  • Keep an eye on the time and money while playing Rummy.
  • You should balance playing Rummy online with other activities.
  • You can limit your spending by adding a cash limit. For more information, please visit our Add Cash Limits page.

Play responsibly by following these tips:

  • Prevent developing a rummy addiction by striking a balance in your daily activities.
  • Rummy can be considered a leisurely game played purely for enjoyment.
  • Rummy should never take precedence over other worthwhile pursuits.
  • Record the total amount of time you spend playing rummy online.
  • Regularly adhere to a loss cap for cash rummy games.
  • Whenever you feel down, play with a positive attitude.
  • Do not attempt to recover lost money, and stop losing streaks.

Our team is here to assist you

13Spades encourages its users to play responsibly. As a company, we aim to provide support to players who wish to stop playing or play less frequently.